In order to have driving lessons you must:
Be aged 17 or older (16 or over if disabled)
Hold a driving licence that is valid for the UK (provisional, full or an appropriate foreign licence)
It is your responsibility to provide your instructor with proof that you have a valid licence to drive before the commencement of your first driving lesson. If you fail to provide this proof, your instructor is entitled to refuse to conduct the driving lesson but may still charge you for such driving lesson.
PAYING FOR LESSONS
PRE-PAYMENTS
Geo Driving School operates its website and its contact centre in order to allow you, the customer, to purchase driving lessons packages with a Geo Driving Instructor. You can pay for driving lessons in advance via one of the following methods:
- Online bank transfer
- Cash to your driving instructor
- Payment by credit or debit card online
As part of its booking service, Geo Driving School confirm and agree that the following shall apply to all pre-paid bookings:
Your funds will be held in a designated Client Account keeping them separate from the trading assets and liabilities of Geo Driving School;
Your funds held in the Client Account will only be used to pay the instructor on a lesson by lesson basis once each lesson has been delivered to you;
Following delivery of each driving lesson, your instructor will confirm to Geo Driving School that the driving lesson has been delivered.
In the event of a query or dispute about any aspect of your driving lessons or your instructor, you should contact Geo Driving School within the 48 hours of lesson and we will endeavour to resolve the issue promptly.
We reserve the right to amend driving lessons if we are unable to keep the appointment in the event of pre-booked driving tests, mechanical breakdown, sickness, pre-booked holidays or due to immovable traffic.
PAYING YOUR INSTRUCTOR DIRECTLY
You can also pay for lessons by paying your instructor directly. Your instructor will confirm which payment methods they can accept. If you pay your instructor directly you should obtain a receipt.
REFUND POLICY
Geo Driving School operates a “No Quibble Refund Guarantee”. If you decide you no longer wish to have driving lessons through Geo Driving School, we will refund any funds remaining in your Client Account in line with the refund terms below, without charge.
For security reasons, any refund of your funds will be made back to the card from which the original payment was taken. If for any reason those card details have become invalid before any refund can be made, Geo Driving School reserves the right to verify the identity of the person requesting the refund and seek verification of the validity of any alternative card or bank account details provided by you.
Our “No Quibble Refund Guarantee” only applies to funds initially paid to Geo Driving School and held on your behalf in the Client account.
Funds paid to Geo Driving School for prepaid driving lessons to be provided by your instructor must be applied to driving lessons by you within six months of the date of your original payment to Geo Driving School, You acknowledge that after the expiry of this six month period, you will not be entitled to a refund of any funds not applied to driving lessons or to utilise these funds for booking further driving lessons. If, at any point during this six month period you determine that you do not wish to take any more of your prepaid driving lessons, you are entitled to a refund of the balance of your funds. To request a refund, contact Geo Driving School.
REDEEMING PREPAID LESSONS
You and your instructor are responsible for agreeing such matters as the timing, location and duration of individual driving lessons.
You must notify your instructor of any matters existing at any time that may affect your ability or entitlement to have driving lessons, for example, but not limited to, any lack, or loss, of a valid driving licence.
Your instructor cannot guarantee that they will be available each time you choose to request a driving lesson. It is your responsibility to agree and confirm the timing of lessons with your instructor.
The price per hour for driving lessons may change from time to time but other than in the circumstances noted immediately above in respect of a change of area for driving lesson delivery, driving lessons purchased prior to such a change will be delivered at the price originally paid.
CANCELLATION POLICY
You must give at least 48 hours’ notice if you wish to cancel or re-arrange a booked driving lesson. Failure to do so will result charging you the full amount for that driving lesson.
TRANSFERRING PREPAID LESSONS
You cannot sell or transfer driving lessons which have been purchased in your name to any other person.
Before booking practical Driving Tests, ADI reference number will be supplied to confirm the readiness of the student driver’s ability for test and for use of the Driving School vehicles.